When should a Gas Technician inform the owner or distributor about an appliance's hazard?

A Gas Technician should inform the owner or distributor about an appliance's hazard immediately upon identification of the hazard. This prompt reporting ensures that any risks associated with the appliance are addressed without delay, thereby prioritizing safety. Hazards may pose serious threats, such as leaks, malfunctions, or other risks that could endanger individuals or property. By communicating the issue as soon as it is identified, the technician enables timely decision-making regarding necessary actions to mitigate the hazard, ensuring compliance with safety regulations.

Delaying this communication until the end of the service call could put individuals at risk, and waiting to inform the owner or distributor could hinder proper safety measures from being implemented without unnecessary delays. Similarly, notifying them prior to starting repairs might imply that the technician could wait or overlook the severity of the situation, which is not advisable.